Any issues with the Thing you're borrowing? Please do let us know as soon as you can. 

To report an issue with an item you have on loan:

1. Open the loan page from "My Account" and click the button to report a new issue for that item
2. Fill out the form with any details and submit
3. Please provide a photo if possible 

Reports and repair requests will appear in your account on the "My Repairs" page.